contact

Write to us — a person answers.

Need help with Carlo, have a question about your account, or need a contact for an app review or compliance flow? Email us and we will route it to the right person.

Support email

Contact us at support@carlo.finance.

We aim to respond within 2-3 business days. Please do not include sensitive financial account numbers, Social Security numbers, or bank login credentials in your message.

Help us answer faster

  • Your name and the email address associated with Carlo.
  • A short description of the question or issue.
  • Any relevant screenshots, with sensitive values removed.
  • For privacy or data requests, state the request type so we can route it correctly.

Carlo Finance, Inc.

Carlo is a personal financial planning product built around the decisions people are actually weighing.

You can also review our Privacy Policy and Terms of Service.